Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 52 reviews)); "work from home good pay friendly coworkers" ((in 43 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "Great coworkers" ((in 8 reviews)); "Friendly supervisors" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 18 reviews)); "Lastly the benefits are atrocious." ((in 14 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 8 reviews)); "Insurance is expensive" ((in 4 reviews)); "The promotions were so clearly given out to favorites and, to be honest, barely worth the raise." ((in 4 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

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Senture

Senture reviews

3.1

49% would recommend to a friend

(330 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

Senture has an employee rating of 3.1 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

330 reviews

1.0

Feb 22, 2022

Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay Offer equipment Work from Home

Cons

Non stop calls Not understanding Asked to resign

3.0

Feb 17, 2022

Call center representative pros and cons

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Pay is okay as well as being able to work from home.

Cons

Not flexible with scheduling, rarely get paid time off, only get some holidays off not all and they are not paid.

4.0

Feb 16, 2022

Not too bad

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home options, nursing room for pumping

Cons

30 minute lunch, having to be very punctual on the time you take your breaks/lunch

Viewing 229 - 231 of 330 Reviews

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Jobs at Senture

Help Desk Call Center Representative

Remote

View job

Customer Service Agent

Remote

View job

Healthcare Member Advocate

Remote

View job

Customer Service Agent - Clearance Required

Healthcare Customer Advocate - OK

Senture reviews FAQs

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Senture

Senture reviews

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Review

Call center representative pros and cons

Not too bad

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