Does Service Coordination pay their employees well?

According to anonymously submitted Glassdoor reviews, Service Coordination employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Service Coordination. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Service Coordination?

70% of Service Coordination employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Service Coordination 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Service Coordination?

Service Coordinator (40) , Supports Planner (15) , Support Planner (8) , Case Manager (6) , Coordinator of Community Services (3) , Vice President (3) , Ccs (2) , Supervising Service Coordinator (2) , Supervisor (2)

What are the pros of working at Service Coordination according to real employee reviews?

"The pay is great and the job is flexible." ((in 17 reviews)); "Great benefits and pay." ((in 11 reviews)); "It’s rewarding, you get to work from home, and the schedule is flexible." ((in 10 reviews)); "Coworkers and supervisor were amazing" ((in 4 reviews)); "Great coworkers" ((in 3 reviews))

What are the cons of working at Service Coordination according to real employee reviews?

"Management and administration do not understand the job and do not provide the support needed to complete the job." ((in 5 reviews)); "Unrealistic expectations, upper management seems disconnected from CCS experience or doesn’t really care about employee concerns versus corporate profit" ((in 4 reviews))

What are the top reviewed Service Coordination locations?

Baltimore , Frederick , Owings Mills , Catonsville , Columbia , Pikesville , Hagerstown , Chevy Chase , Rockville , Washington , Perry Hall , Sykesville , Leonardtown , Germantown , Kissimmee , Green Haven

Service Coordination reviews

3.6

70% would recommend to a friend

(130 total reviews)

John Dumas

79% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (130 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Service Coordination has an employee rating of 3.6 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Coordination employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

130 reviews

3.0

Jul 19, 2024

Workload high

Supports planner

Recommend

CEO approval

Business Outlook

Pros

The pay was fine and there is room for growth

Cons

The work load is very high and you have to account for every minute on the clock through a time sheet.

5.0

Jul 10, 2024

Great place to work

Supports planner

Recommend

CEO approval

Business Outlook

Pros

It is a great place to work, supervisors are very hands-on and available for guidance, the trainings are so well done and so helpful (they prepared me so well for the job!), even though it is a remote/mobile job the company is very good about encouraging in-person opportunities for co-working teams. I met and worked with my coworkers and boss on multiple occasions and it was great! CEO John Dumas makes a huge effort to be present in the company and talks at all company-wide meetings, which is not necessarily common for a CEO. There is a lot of support offered especially since the job can be somewhat challenging, but your supervisors really do want to see you succeed and you can tell that the company is structured in a way that supports your success.

Cons

Billing requirements are strict and very closely monitored/managed but this is obviously common for a company that works with insurance

4.0

Jun 21, 2024

Nice pay for the work

Case manager

Recommend

CEO approval

Business Outlook

Pros

Great personalities within the company. Positive work environment

Cons

Upper Management is very compassionate to employees.

Viewing 28 - 30 of 130 Reviews

Jobs at Service Coordination

Total Rewards Specialist

Case Manager (Service Coordinator)

Case Manager (Supports Planner)

Case Manager (Supports Planner)

Case Manager (Supports Planner)