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      Service Coordination

      Engaged Employer

      Service Coordination reviews

      3.6

      70% would recommend to a friend

      (130 total reviews)

      John Dumas

      79% approve of CEO

      55% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.8

      Culture & values

      3.6

      Work/Life balance

      3.3

      Senior management

      3.3

      Career opportunities

      Service Coordination has an employee rating of 3.6 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Coordination employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      130 reviews
      5.0
      Apr 30, 2024

      Great benefits, fairly easy job

      Service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Competitive pay -Flexible schedule -Opportunity for bonuses -Mileage reimbursement -Debt repayment -OT

      Cons

      -Micromanage structure -Performance utilization rate (PUR) goals prioritize quantity (hours) over quality of care -Flow of work is inconsistent- Ranges from being overly busy to having big gaps of down time where it is hard to keep PUR up

      avatar
      Service Coordination Response
      2y
      Thank you very much for taking the time to provide your feedback. We greatly appreciate your acknowledgment of our competitive Team Member benefits package, which has been recognized for its value. We're pleased to hear that you found it beneficial during your time with us. We understand that working with people is a deeply compassionate endeavor, often marked by fluidity and change. Our case managers may encounter shifts in work patterns as they respond to the evolving needs of those we support. Our commitment remains unwavering: to cultivate an environment where every Team Member can find harmony between work and life, guided by a compassionate approach. Once again, your feedback is truly appreciated, as is your dedication to supporting our community during your time with us. We extend our best wishes to you for all your future endeavors.
      4.0
      Mar 31, 2024

      Flexible, meaningful work

      Support planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, meaningful work, no working outside of work hours

      Cons

      Underpaid, constant changes, Difficult billing quotas

      avatar
      Service Coordination Response
      2y
      Thank you for sharing your experience. We're delighted to hear that you find value in the flexible schedule, meaningful work, and the ability to maintain a healthy work-life balance. We strive to provide a supportive environment where Team Members can balance their professional and personal lives effectively. We encourage you to contact your supervisor or a representative in People & Culture to explore the competitive salary structures and benefits SCI provides. While our organization is undergoing growth and change, we remain steadfast in our commitment to equipping Team Members with the resources needed to navigate these transitions. Thank you for your dedication and the unique contributions you make to our organization's success and the impactful work we do in the community. Your feedback is invaluable as we strive to enhance the Team Member experience for all.
      Viewing 37 - 39 of 130 Reviews
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      ReviewsService Coordination reviews

      Glassdoor has 133 Service Coordination reviews submitted anonymously by Service Coordination employees. Read employee reviews and ratings on Glassdoor to decide if Service Coordination is right for you.