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Service Coordination

Engaged Employer

Service Coordination reviews

3.6

70% would recommend to a friend

(130 total reviews)

John Dumas

79% approve of CEO

55% positive business outlook

Service Coordination has an employee rating of 3.6 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Coordination employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

130 reviews
4.0
Aug 28, 2023
Recommend
CEO approval
Business Outlook

Pros

For service coordinator, I received two of the best performers.

Cons

No black marks in my service period

avatar
Service Coordination Response
2y
Thank you so much for sharing your experience and all the transformative work you do as a Service Coordinator to support people in the community. We appreciate the positive feedback and your suggestions for leadership. We strive to regularly measure performance, encourage open communication, and set clear goals. We also believe in recognizing hard work and cultivating a culture where the work is equally rewarding and enjoyable. Thank you for your review!
4.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

flexible hours helpful management good benefits

Cons

working with the MDH and EDD is incredibly rough billing is frustratingd

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Service Coordination Response
2y
First, thank you so much for your feedback and all you do. As a Supports Planner, your work directly impacts the lives of the people in our community. We know the work is complex and requires a strong collaboration will all parties involved. We continue identifying opportunities to strengthen our external systems and partnerships to provide solutions when navigating challenges. We know there is always room for improvement, and we aim to improve our Team Members' experience. We thank you again for your feedback. It is essential to understand the lived experience of the individuals on our team to ensure we are making the right improvements.
2.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Very relaxed company. Convenient to commute.

Cons

Huge communication gap between departments and supervisors.

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Service Coordination Response
2y
Thank you for the vital work that you do. As a member of our administrative team, your work directly supports many aspects of the organization. We agree that strong communication is essential. We are constantly reviewing opportunities to improve communication throughout the organization, and your feedback is helpful as that work is ongoing. We also strive for a sound balance between meetings and work related to roles; it is also one of our priorities in improving the Team Member experience. Please continue communicating your concerns to help us understand how we can offer better support. You can always reach us directly through our internal systems or by contacting hr_specialist@sc-inc.org
Viewing 52 - 54 of 130 Reviews

Glassdoor has 133 Service Coordination reviews submitted anonymously by Service Coordination employees. Read employee reviews and ratings on Glassdoor to decide if Service Coordination is right for you.