Service Experts reviews

Commissions get reduced multiple times a year, but corporate (and in turn local management) try to frame it as a positive. Bonus structure makes it nearly impossible to get a bonus. They value shareholder profits over anything and everything - including doing business with integrity or treating employees like human beings rather than cogs in their profit machine. They genuinely do not care if their employees make a living wage.

They have made it clear raises in the future will be limited, they try to make you over sell to customers and are less a customer service based company and more a get what you can out of customers company. The parent company owns another company that leases out hvac systems that end up costing customers 2.5 to 3 times the amount of the system value at time of sale and they are pushing us to upsell that to customers and when customers are buying systems straight out instead we are asked why we didn't try to get them to use the advantage leasing instead.