Does Service Experts pay their employees well?

According to anonymously submitted Glassdoor reviews, Service Experts employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Service Experts. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Service Experts?

32% of Service Experts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Service Experts 2.5 out of 5 for work life balance, 2.4 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Service Experts?

Residential Sales Consultant (35) , General Manager (23) , HVAC Service Technician (13) , HVAC Technician (12) , RSC (10) , Sales (10) , Field Service Technician (9) , Service Technician (9) , Customer Service Representative (8) , Sales Representative (8) , Service Tech (7) , Technician (7) , Accountant (5) , Maintenance Technician (5) , Salesman (5)

What are the pros of working at Service Experts according to real employee reviews?

"Pay is good if they are not sending you home because they have "no work"" ((in 31 reviews)); "This is a subsidiary of Lennox so benefits are good and way less expensive then with smaller companies." ((in 26 reviews)); "The people who you will work with are typically great people (except management)." ((in 14 reviews)); "Good training good for someone with no experience to start" ((in 12 reviews)); "Good commission pay." ((in 6 reviews))

What are the cons of working at Service Experts according to real employee reviews?

"Management is poor, ripping off people is what they do best" ((in 22 reviews)); "Long hours and physically demanding" ((in 13 reviews)); "General Managers have essentially no control over their centers and function more like puppets." ((in 9 reviews)); "The local management doesn't care about anyone that works here and neither does the upper management in corporate." ((in 8 reviews)); "late nights and long hours" ((in 6 reviews))

What are employees saying about Service Experts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Service Experts layoffs and their outlook for job security at Service Experts in 2026.

What are the top reviewed Service Experts locations?

Richardson , Dallas , Plano , Denver , West Palm Beach , Raleigh , Austin , Overland Park , Wheeling , Concord , Atlanta , Boise , Oklahoma City , Houston , San Antonio , Fort Wayne , Indianapolis , Birmingham , Ogden , Springville , Saint Charles , Memphis , Nashville , Cincinnati , Dayton , Rochester , Longmont , Fort Myers , Jacksonville , Charleston

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Service Experts

Service Experts reviews about "training"

36% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.7

Career opportunities

2.5

Work/Life balance

2.5

Senior management

2.4

Culture & values

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

63 reviews

2.0

Jan 14, 2016

Company is not Disabled Veteran friendly

Terminated & disabled vet service manager

Recommend

CEO approval

Business Outlook

Pros

The company has some of the hardest working technicians in the industry. The training is second to none. The company provides outstanding customer support.

Cons

Unfortunately, the company has no regard for the technicians and their families. If you are a Veteran don't bother to apply to this company. They advertise that they are Veteran friendly but, the truth is, they will undermine all of the leadership training you have received. If your a disable veteran such as I am, they will not accommodate your disability. So forget it! "Number 10 GI." They will discharge you for having a disability.

5.0

Nov 20, 2015

Very professional and progressive company.

General manager

Recommend

CEO approval

Business Outlook

Pros

The company really cares about your success. Great team to work and grow with. Excellent training opportunities.

Cons

Very detailed processes that can change often.

4.0

Aug 22, 2015

hours vs job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

some of the customers, helpful co workers, hands on work and training. Flexibility of management when it comes to their employees and customers

Cons

coordination between calls, communication all around,

5.0

Oct 18, 2015

training

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

company invest in its people's on going career goals and training. recently went to Dallas for sales management training the content and the instructor john Carmen was excellent . John kept us engaged for the entire time of the class. There were numerous techniques that will be helpful and able to put into use right away.

Cons

Sometimes are desire to gather information in an effort provide a better level of service actually does the opposite and slows down the process

5.0

Dec 9, 2015

Great company to work for

Residential sales consultant

Recommend

CEO approval

Business Outlook

Pros

Great training and a great support system. I was in sales for this company and was very impressed with how the company operated and how well the company culture worked out. I'm sure not all locations are like this, but in my market I had little to no complaints.

Cons

Since I have to list some cons I guess I will say this; if you do not like corporate culture than this company may not be a good fit. Most guys in this type of work are use to working for small business and may find some things not as simple as you are use to. Give it some time and you will get use to it.

5.0

Sep 17, 2015

Company has changed significantly, for the better.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ethical, customer-first standards are encouraged. Most Managers are team-oriented and foster a friendly environment. Lots of emphasis on growth, technology improvements and efficiency.

Cons

Budget constraints still prevent improvements and provide little flexibility once budgets are allocated. Lack of cohesive company culture in some areas. High turnover. Still needs training structure improvement.

5.0

Nov 23, 2015

Service Experts, great company to work for

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Great company, growing, excellent opportunity for growth within the organization. Investing the money in training of employees for personal growth. The company changed leadership and CEO several years ago and has experienced great success since

Cons

as a seasonal business, hours can be demanding in peak season. Just need to be use to this. It is a seasonal industry

1.0

May 8, 2014

No respect for Employees

General manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay, good training, desperate to retain people

Cons

No respect for employees, no respect for families.

Viewing 16 - 18 of 63 Reviews

Jobs at Service Experts

Customer Service Representative I

Warehouse Associate III

Customer Service Represntative II

Supervisor, Field Operations

Customer Service Representative III

Service Experts reviews FAQs

Reviews Service Experts reviews

Service Experts

Service Experts reviews about "training"

Ratings by category

Ratings by demographic groups

Reviews by job title

Company is not Disabled Veteran friendly

Very professional and progressive company.

hours vs job

training

Great company to work for

Company has changed significantly, for the better.

Service Experts, great company to work for

No respect for Employees

Jobs at Service Experts

Service Experts reviews FAQs

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