Service Express reviews

3.4

57% would recommend to a friend

(437 total reviews)
avatar

Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

437 reviews
3.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Most teammates are nice and supportive and want to see you succeed Competitive service packages that prospects are generally interested in. Solid product

Cons

Odd air of favoritism & cliquey-ness amongst SDR management that could feel patronizing. Left a lot of conversations with management feeling less than dignified. Lots of game-playing and roundabout “growth” conversations that feel futile and performative when that time could be better spent just getting the work done and compensating folks more for it. Cut the fluff. Treat people like the capable adults they are. Don’t make reps do jumping jacks on a 7 am Teams meeting.

1.0
Jul 24, 2023

Integrity and honesty are out the window.....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked with some good people. Leadership is hit or miss depending on which department you work in.

Cons

I was not going to leave a review here but I could not believe that a Leader would write a review titled "Simply the Best" during a time of layoffs around the company. This shows the true integrity and culture that now exists in this once great company. Private equity is clearly now going to destroy it to get every last dollar they can. People only matter until a company gets to certain size then it becomes like any other business. Money first people second. "Show me your vision I'll show you your future." How did that work out for a bunch of people? Showed them right to the door without even a thank you.

Viewing 199 - 201 of 437 Reviews

Glassdoor has 451 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.