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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (437 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Service Express has an employee rating of 3.4 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      437 reviews
      1.0
      Jul 18, 2023

      It all went downhill after the acquisition of Bluechip 😔

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely none after the acquisition by Service Express of the former great company to work for Bluechip Customer Engineering.

      Cons

      Too much emphasis on growing sales and not supporting support functions, poor senior leadership, no direction, moral is very low, too many changes that are not explained, loss of many years of technical and business expertise, staff are all looking over their shoulder, no support from senior leads, very poor processes, toxic environment, no trust in ELT or SLT anywhere in the business,

      4.0
      Jul 17, 2023

      Modern Values

      Customer success specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexibility, fair management, work/life balance, pay, good communication, challenging work, excellent time off schedule

      Cons

      workload can be stressful at times, systems can be overwhelmed, health benefits are pricey

      2.0
      Jul 14, 2023

      50/50

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, NOC team was absolutely brilliant, very supportive, enjoyable to work with.

      Cons

      Moved one department to another , After few months I not even signed new contract. Role was not clear enough, managing email was a mess, since USA took after after Line manager and Head left , it was all down hill, Bonus was paid every month , changed to 6 months and every year 12 months from next year.

      Viewing 205 - 207 of 437 Reviews
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      ReviewsService Express reviews

      Glassdoor has 451 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.