Service Express reviews

3.4

57% would recommend to a friend

(437 total reviews)
avatar

Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

437 reviews
5.0
Mar 1, 2023
Recommend
CEO approval
Business Outlook

Pros

The management team is so caring for you as an individual. One of the things that I really have enjoyed about the team is the diversity of the leaders. They have a great balance of pushing us to be better, while caring for our personal professional and financial goals. New Senior SDR is a game changer as well. Allows us to get a promotion internally. Fun culture with competitions.

Cons

As somebody who isn't looking to go into sales and looking in, I would say it feels like the SMB team doesn't look at the entire person when looking to make a promotion. We have people on our team who have done a good job in this role but have been turned down 3-4 times to people who haven't had as high of metrics. It can feel to them that there is no hope in earning a next position. I would suggest that the SMB leaders do a better job of seeking out advice from SDR leaders on who is ready. The internal interview process at times feels like a joke. At times RSM's have reached out to SMB leadership to share who they think is deserving and this can feel like they are getting special treatment.

1.0
Feb 25, 2023

Stay Away

Recommend
CEO approval
Business Outlook

Pros

No pros. They lead you to believe there is but don’t buy into their “PROCESS”

Cons

The whole company is a con.

3.0
Feb 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Upbeat ra-ra culture that is positive but sometimes annoying.

Cons

Company is growing mostly via acquisition with less focus on employees not in Grand Rapids

Viewing 226 - 228 of 437 Reviews

Glassdoor has 451 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.