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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,728 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Mar 28, 2026

      Pay your employees, no growth

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big company, friendly people, remote work.

      Cons

      Mid management is clueless, 1-2% annual raises if you are lucky. Hard to get promoted. Leadership is a revolving door, quiet lay offs.

      2.0
      Feb 5, 2026

      Meatgrinder

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits (at least at the time I was there). Clean office, well-stocked kitchen.

      Cons

      Technology stack is very limited and there isn't much to learn in terms of technologies. Constant push for more work (this is why the kitchen is well stocked - so that one can stay in the office). One quickly becomes worn out, yet the push never stops. Employees are constantly being fed some cool-aid. If you want to apply internally for a position with a different team or department, they require that you notify your current manager upfront. Never heard of that elsewhere.

      Viewing 328 - 330 of 5,728 Reviews
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      Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.