Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,730 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      4.0
      Jan 15, 2017

      Progressive company in many aspects

      Applications developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is expanding and seems to be doing well in the market. The perks at the HQ in Santa Clara are pretty good - stocked fridge, in-house cafeteria (not free, but affordable), company-hosted activities, new buildings, etc.

      Cons

      This is not exactly a con, but make sure you really understand what their products are before you decide to work for them (enterprise ITSM, ITOM, etc). They also have their own platform, so if you are in a technical role, whatever skills you gain will most likely be on that platform.

      5.0
      Jan 12, 2017

      Senior Sales Director

      Senior sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The technology and leadership commitment to developing the sales talent is without peer. There is an incredible drive toward excellence to get to the next level while also embracing the idea of "one team, one mission."

      Cons

      The pace and demand for excellence is not for the faint of heart. As the CEO states, "Trees don't grow to the heavens," but ServiceNow is on a growth path to exceed levels of greatness in the marketplace.

      5.0
      Jan 4, 2017

      Sr Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rapid Growth, great opportunity, talented people

      Cons

      Not for everyone. There is no coasting at ServiceNow. Come caring about getting stuff done. Complacency and entitlement are not tolerated.

      Viewing 370 - 372 of 5,730 Reviews
      Related searches: ServiceNow jobs | ServiceNow salaries | ServiceNow benefits | ServiceNow interviews | ServiceNow conversations
      ReviewsServiceNow reviews

      Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.