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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,730 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      3.0
      Nov 14, 2016

      Leaving Company

      Senior solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great technology. Solid model. Amazing functionality. Strong app and partner ecosystem

      Cons

      Growing pains. Too many chefs. Delivery and maturity models are not in place. Difficult to manage.

      5.0
      Sep 28, 2016

      Company on the move - performance based culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Passionate customers, great product and a very competent senior leadership team. I was particularly very impressed with Frank on the clear direction he has set to grow the company. Also, there is not a lot of political b.s. and you are rewarded for performance. This may just be me - but I appreciated that management treated everyone like responsible adults that know why they are there and not have soppy posters or other touchy feely initiatives.

      Cons

      Tends to be overly analytical sometimes and takes a long time to make a decision. This can be frustrating if you know from past experience that something will work but still have to spend a lot of time justifying the decision.

      5.0
      Aug 22, 2016

      Great Company

      Solution consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Excellent executive leadership and direction -Highly innovative -They hire intelligent, forward-thinking people -Amazing platform and technology to work with -Performance based -A lot of room for career movement and growth

      Cons

      -Very fast paced and hard working. May be a con for some people

      Viewing 373 - 375 of 5,730 Reviews
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      Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.