ServiceNow reviews

4.1

79% would recommend to a friend

(5,731 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,731 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
4.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

1. Many well-being days and great benefits 2. Work life balance is good 3. Interesting work with no micromanaging

Cons

1. Lack of people of people of color and women/non-binary/trans colleagues 2. Very little guidance work training (have to figure most things out by yourself which can be tough when you’re early in career)

5.0
Mar 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Our motto is "hungry and humble" and that really describes the culture here. There's a culture of collaboration and helping others, I've been here about 4.5 years and I've never been made to feel dumb for asking a question. There are no jerks here, it's truly amazing. I've worked at a LOT of other places and this is by far the best place I've ever worked, I'm planning to work here until I retire. I could go on and on, great leadership, pay and benefits (including stock options), flexibility, opportunities. But nothing beats the culture here.

Cons

It's a challenging job, the bar is high. I also work a lot with folks overseas, they're wonderful but the time difference is a bit of a drag.

Viewing 394 - 396 of 5,731 Reviews

Glassdoor has 6,669 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.