ServiceNow reviews

4.1

79% would recommend to a friend

(5,731 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,731 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Oct 4, 2023

Toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great compensation, stock options and benefits

Cons

Misaligned leadership. Too many hoops to jump through to make decisions. Culture is compromised due to size. Crazy work hours.

2.0
Sep 29, 2023

No direction

Recommend
CEO approval
Business Outlook

Pros

Pay is good, people are nice.

Cons

Business unit has no clear direction. Training and onboarding is poor. Expectations are not clear or consistent across teams.

Viewing 400 - 402 of 5,731 Reviews

Glassdoor has 6,669 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.