ServiceNow reviews

4.1

79% would recommend to a friend

(5,732 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
4.0
Jun 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Culture and work life balance are nice Decent pay and benefits

Cons

Low level managers are not the best Product and design all over the place Some proprietary tech makes engineering so so

5.0
May 3, 2023
Recommend
CEO approval
Business Outlook

Pros

* Good work life balance (depending on what part of the business you're in) * Opportunity for growth - I've seen many people move up the ranks internally. For better or worse, much of the management of SN is internal.

Cons

* Some politics that are probably typical of a growing company * Aging technical infrastructure - no real opportunities to work with the latest and greatest tech

5.0
Jan 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Supportive work culture, ServiceNow offers a comprehensive benefits package that includes decent salaries, unlimited paid time off, and excellent health, dental, and vision insurance. The company is also dedicated to creating a positive work-life balance for its employees, offering flexible schedules, telecommuting options, and an on-site gym. With its commitment to its employees, Servicenow is also dedicated to making a positive impact in the community. The company is deeply involved in charitable and volunteer efforts, and encourages its employees to get involved in community service projects. Overall, ServiceNow is an outstanding place to work, offering a challenging, fulfilling career, and a supportive work environment. If you're looking for a company that values its employees and is dedicated to their success, ServiceNow is the place to be.

Cons

It's very difficult to make an impact, as in, jobs are segmented, as in you will do something extremely specific; an all around ACE would be limited in what they can do for the company. Salary could be more competitive. ServiceNow came below all the offers I had at the time, including my current employer. However, I took the non-toxic promise of a work environment over the other offers that were 30K-50K more.

Viewing 403 - 405 of 5,732 Reviews

Glassdoor has 6,670 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.