Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,733 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,733 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      4.0
      Sep 15, 2021

      Sales Org is Lazy

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great forward-looking company with incredible direction and product. Benefits pay is wonderful.

      Cons

      Lazy sales org, teams wait for deals and conversations to be given to them. They don't let go of employees that aren't hitting their numbers - which has caused the org to become soft and have the mentality of, get it next time.

      4.0
      Sep 2, 2021

      Growing company with associated challenged and opportunities

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Products for each vertical Growing real fast Quite a few roles one can fit into

      Cons

      Newer Products are released with a first to market mentality that at times is counter productive Moving across groups can be a challenge if your manager decides to hold you back. Some really amazing and knowledgeable colleagues that make it truly a great company to learn and share Cliquey in parts. Becoming too much of a factory vs the innovative company it used to be

      Viewing 412 - 414 of 5,733 Reviews
      Related searches: ServiceNow jobs | ServiceNow salaries | ServiceNow benefits | ServiceNow interviews | ServiceNow conversations
      ReviewsServiceNow reviews

      Glassdoor has 6,671 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.