ServiceNow reviews

4.1

79% would recommend to a friend

(5,733 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,733 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Jun 29, 2021
Recommend
CEO approval
Business Outlook

Pros

High growth allows for a lot of testing and learning and experimenting. Lots of growth and development opts.

Cons

Benefits and wellness . High growth, rate of innovation, BU changes is a lot for some people. Not for everyone if you don't like the super fast pace work environments.

2.0
May 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Stock Refresh if you perform.

Cons

Politics here is unreal. Tons of leaders brought in with little to no industry experience and bringing in their own people. Very little growth opportunities and no work life balance.

5.0
Nov 10, 2020

Great Culture

Recommend
CEO approval
Business Outlook

Pros

Great leadership and culture. Career growth opportunities. Best work automation platform if the market. Emerging industry focus/verticalization.

Cons

Hard to keep up with all the innovation and additional capabilities added with every release.

Viewing 415 - 417 of 5,733 Reviews

Glassdoor has 6,671 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.