ServiceNow reviews

4.1

79% would recommend to a friend

(5,734 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,734 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Oct 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Current technologies are outdated and Started Re-transforming and uptake of new technologies.

Cons

Bad Work-Life balance, Bad leadership in Software development Org.

2.0
Jun 30, 2020
Recommend
CEO approval
Business Outlook

Pros

unlimited pto mostly friendly people

Cons

never get a chance to take pto, expected to be in meetings if scheduled over pto. Work in the evenings or weekend is expected. A very sales driven company that has a bad work/life balance. They give company perks like school reimbursement or other cash reimbursements for items but then they never get approved or you are told to quit applying for reimbursement if you take too much money off the budget.

4.0
Jun 4, 2020
Recommend
CEO approval
Business Outlook

Pros

ServiceNow has enjoyed great stock appreciation and market share expansion

Cons

My responsibilities, scope and team have expanded more than 3x with no opportunity for advancement

Viewing 418 - 420 of 5,734 Reviews

Glassdoor has 6,672 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.