ServiceNow reviews

4.1

79% would recommend to a friend

(5,733 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,733 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Aug 13, 2019
Recommend
CEO approval
Business Outlook

Pros

It's a very strong, performance oriented place to work. They treat their employees better than any other company I've worked with. It is a meritocracy, where your performance dictates your rise, so if you're a top performer, it will be recognized and will pay off.

Cons

Some organizations within the company prioritize taking orders over creative thought and problem solving. Most of the company is fantastic, but within one org in particular, priorities may shift at any given moment. Your team may be working toward one objective, then your team is asked to drop everything to rush out a new project. You may assign a team member to a goal necessary to meet your target only to have them receive new orders from above without consultation, leading to the first objective falling short and reflecting negatively on the entire team.

3.0
May 30, 2019

Need Better Managment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free snacks, free parking, some travel, WFH on Fridays

Cons

training, Supervisors in Operations have no idea what they are doing, they have no experience or training to improve. You speak up and you are looked down upon.

4.0
Nov 28, 2018

Good place to work .

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pace is incredible if you like a very fast paced environment. Growth

Cons

Not sure about some of the newer Execs Internal systems are lacking Culture seems broken

Viewing 421 - 423 of 5,733 Reviews

Glassdoor has 6,671 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.