ServiceNow reviews

4.1

79% would recommend to a friend

(5,736 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,736 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Nov 10, 2016
Recommend
CEO approval
Business Outlook

Pros

They offer an OK base salary + commissions + signing bonus (stocks that vest after one year). Great Cloud Enterprise product with soaring stocks (you can opt to purchase stocks with 15% discount).

Cons

Promotions within are usually given to people with more time in the company than the ones who really deserve it.

4.0
Sep 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Customers love ServiceNow, so much so they consider themselves part of the company. The company has great growth potential, not in the core ITSM business, but in all the various emerging products (HR, FIN, Cust Srv, Security Ops, and core platform aPaaS and iPaaS).

Cons

Management is laser focused on customer sat, which can be a good thing, but it doesn't allow development teams to innovate fast enough while solving all the technical debt. Long hours makes work life balance tough.

Viewing 430 - 432 of 5,736 Reviews

Glassdoor has 6,674 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.