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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,738 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      4.0
      Mar 6, 2025

      Great company/product/people-intense work environment-Management disconnected

      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work w/ smart people - Sell a great product that provides value to customers - Product is scalable for long term and short term selling - Plenty of resources to help sell

      Cons

      - Little to no professional development from leadership - Work balance is nonexistent - Only care when you are hitting your number - Leadership for inside sales program lacks direction in public sector - Limited advancement opportunities for entry or associate level positions, company is more interested in hiring by experience then growing talent

      3.0
      Dec 29, 2024

      Tech for IT

      Director, sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent Product, generous financially, great resources to support sales process

      Cons

      80% of time its a tech sale to an IT dept. or via an MSP. company is growing fast (which is nice, but not always wise) by selling tech...not a saavy enterprise sales team! Culture/people is/are a little too pleased with themselves!

      5.0
      Nov 21, 2024

      Best place to do your best work

      Internal communications manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic executive leadership team, top-of-line internal communications with transparency, trust and fun engagement, people leaders that have support they need to build great teams and support ICs at any stage in their journey. Competitive pay. A prioritization on flexibility, wellbeing days and trusting that you will take the time you need to show up as your best self at work. Continuously surprised and delighted as a team member and excited for my career journey at this fantastic place to work.

      Cons

      Hard to come up with any because my manager is one of the best I've ever had. Maybe YoY merit increases are not that big? I got an increase before I hit my 1 year anniversary but I'd be motivated to find out if I can get additional RSUs added to my compensation as part of my overall raise this year.

      Viewing 463 - 465 of 5,738 Reviews
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      ReviewsServiceNow reviews

      Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.