ServiceNow reviews

4.0

77% would recommend to a friend

(5,751 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Jan 7, 2020

Not great

Recommend
CEO approval
Business Outlook

Pros

Nice office, decent pay, flexible hours, and the company is growing.

Cons

Terrible management and horrible commercial central supervisor in the Waltham office. Zero leadership qualities. Lack of training and no mentoring. People who have been there for a couple years safeguard valuable knowledge to themselves and don't help others. Very clicky and unprofessional at times. You're treated as a number and not an actual person. Hard work doesn't always pay off.

2.0
Jan 6, 2020

Suck management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good technology and fast growing

Cons

Bad management. Only playing musical chairs and putting the blame on the colleagues.

5.0
Jan 6, 2020

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

Product, people and culture of accountability

Cons

fast growth leads to constant change

Viewing 5008 - 5010 of 5,751 Reviews

Glassdoor has 6,692 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.