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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,751 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      1.0
      Jan 5, 2020

      Graveyard for engineers

      Senior software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      free snack and drinks. T-shirts.

      Cons

      Poor Leadership and Killing youth workers. This place is highly political. You are being watched all the time. You are expected to fetch 140% of productivity (open statement by management and leaders). Not a ideal workplace for life/work balance. CEO Left, CTO Left and CFO left. All gone in one single year(2019), What do you think of this situation. All got 20-30 millions in pocket. New fresh blood is brought to kill people. Good Job.

      1.0
      Jan 5, 2020

      Its all about the US

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      EMEA team are good to work with

      Cons

      Americans think the whole word is in America. No concept of other culture or languages.

      2.0
      Jan 4, 2020

      They don't want creativity, improvements or change, just for you to carry bricks.

      Senior linux systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growing company with first mover advantage in a market that is set to absolutely dominate business in the next 10 yrs. The compensation package I had was very good, if a little unpredictable due to fluctuations in stock prices and an extremely large error in tax deductions, which they treated as trivial.

      Cons

      No job opportunities (senior posts are predominantly filled from external hiring - internal promotion is strongly discouraged), no openness to improvements, change or creativity with a strong culture of protecting the status-quo, "sacred cow syndrome" everywhere - from the very top down. Management know these are both serious issues, and have been for some time, but choose to not act. The "just do as you're told" attitude to relative senior staff is not a good way to engender loyalty and commitment. That's how you treat children.

      Viewing 5011 - 5013 of 5,751 Reviews
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      Glassdoor has 6,692 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.