ServiceNow reviews

4.0

77% would recommend to a friend

(5,746 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Sep 11, 2019

Cronyism and discrimination

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None that I personally experienced.

Cons

Rampant cronyism and people being fired at a moment’s notice for political reasons. I was discriminated against on a project due to my age, race and appearance. Nothing of course that I could prove in court, just heard second hand from a colleague I trust who was flabbergasted. But then again, that’s how discrimination is done, isn’t it? They don’t come out and tell you why you’re being discriminated against, do they?

3.0
Sep 9, 2019

Great place to work but...

Recommend
CEO approval
Business Outlook

Pros

Great history, great customer satisfaction, great products to come

Cons

Still having pure IT image.

1.0
Sep 9, 2019

Software Engineer

Recommend
CEO approval
Business Outlook

Pros

Good benefits and good compensation

Cons

First of all hire good quality. Stop bringing all pet people of management. Directors came in somehow , managers and their followers. Lot of people joined with out clear interview but now manage team who doesn't know anything about servicenow. First of all no good work comes to Hyderabad. You only have to application development on their platform. Or solve customer issues. Staff Engineers don't do any work, they just show up, manage and help manager for interviews. Do you believe that Staff Engineers don't write any code. But always show up other work as theirs. There is no value to the people who know servicenow and do all work. Hike and stocks is not in par with Staff and other people. No respect or decent hike for long time serving people. Managers just depend on Staff and don't care about team. They leave the team to them to manage. Now your hike and everything is depends on your relationship with Staff Engineers. They manage teams and decide who has to stay or leave. They decide who will be hired. I enquired in other teams before moving out , but friends told it is worst in their teams. Careful of fake reviews from HR and managers. This is good company if you want to be inc consultancy for service now app development or better stay away. No good work in Hyderabad.

Viewing 5056 - 5058 of 5,746 Reviews

Glassdoor has 6,686 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.