ServiceNow reviews

4.0

77% would recommend to a friend

(5,739 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Jul 6, 2019

Big demand in market place

Recommend
CEO approval
Business Outlook

Pros

Competitive salary, good solutions, stock options

Cons

Lot of politics, too many people, who are not behaving ethically right.

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ServiceNow Response
6y
We have a zero-tolerance approach to unethical behavior. We hold ourselves to much higher standards. We encourage you to report concerns to your HR business partner.
4.0
Jul 2, 2019

Amazing SaaS Solution

Recommend
CEO approval
Business Outlook

Pros

Great SaaS products, stock performance even better

Cons

Long sales cycles, hard to know how to sell all the verticals

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ServiceNow Response
6y
Great to hear from you, and thanks for working on behalf of our customers. You're right - we have a strong product portfolio. We also are focused on building productive relationships with our customers, which means the sales cycle can sometimes take longer. But it's important to be a strategic partner to our customers and to make sure they realize outcomes with us. Thanks for being here!
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Glassdoor has 6,677 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.