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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,740 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      5.0
      Aug 25, 2020

      Huge investment into UX

      Senior user experience designer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      SN has been investing heavily into user experience in all aspects of its business. From onboarding to the product there's a marked difference. The company as a whole wants to differentiate itself through the experience. I have enjoyed my time here and am looking forward to its evolution. C-Suite is very proactive and thoughtful. Mgmt is focused on finding and retaining top talent. The processes are getting refined and improving all the time. There is a passion to learn, grow, and iterate.

      Cons

      I have not ran into any yet.

      2.0
      Aug 13, 2020

      Lots of politics

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growing company, lots of opportunities if your boss is in your favor

      Cons

      Ton of politics, favorite game, unfair

      5.0
      Aug 13, 2020

      Building a strong design organization

      Staff content designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture - What I know is I've been welcomed and felt like a part of each team I've joined. This is on top of the fact that I was interviewed, hired, and am working remotely. Growth - This design team feels like it's moving into a maturing stage with exponential growth in product influence. They are building frameworks and standards that will be the foundation of design for years to come.

      Cons

      Still a sales and engineering-focused organization. I can see the shift to a more design-focused development lifecycle and that is actually where I think the opportunity is here. I haven't been here long enough to find additional cons. I'll update if anything jumps up.

      Viewing 523 - 525 of 5,740 Reviews
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      Glassdoor has 6,678 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.