ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Jan 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Leadership challenges individuals, but empowers you to help the org grow. 13k strong, but still a startup atmosphere.

Cons

Startup atmosphere:) startups are not for the faint of heart. If you need defined parameters of “what to do” this isn’t the career stop for you. Lots of change, but this kind of exponential growth should experience nothing less. Diversity is abysmal, but keep being genuine in your effort to be better and you’ll get there. It is evident your desires go beyond news headlines.

5.0
Jan 26, 2021
Recommend
CEO approval
Business Outlook

Pros

I had the best managers and team to work with - genuine, kind, and truly cared about helping us grow and make our own impact. The early in career team made the remote internship so exciting with plenty of events to look forward to like a movie night, exercise day, speaker events - all paired with physical goodies. I had an amazing time, want to do it all over again!

Cons

None... sadly was remote but not their fault

3.0
Dec 29, 2020
Recommend
CEO approval
Business Outlook

Pros

The compensation is exceptional. Employees are valued and the company offers good career opportunities for those who survive onboarding.

Cons

It's a "no hand holding" atmosphere. Unfortunately, the platform is monolithic and heavily customized. Onboarding is brutal. It's a common gripe that is unilaterally ignored.

Viewing 520 - 522 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.