ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Jun 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Great pay. Solid technology company - products were in high demand

Cons

Management was awful, changing their minds often on our initiatives and causing a lot of rework. They were competitive and fought with each other openly, teaching co-workers to compete with each other and making everyone feel anxious. Hiring was so fast-paced that a lot of people were hired into roles for which they had no competency. People often took credit for each other's work, creating an environment of distrust. It felt like a war zone.

Viewing 517 - 519 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.