ServiceNow reviews

4.0

77% would recommend to a friend

(5,738 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Aug 9, 2021
Recommend
CEO approval
Business Outlook

Pros

It seems like everyone is super accomplished, dedicated, hard-working, and helpful. I really appreciate the company culture and I am proud to work with a company with such truly excellent products.

Cons

Because this is a global company with teams working around the world you will need to sometimes accommodate other time zones and create some work-life boundaries for yourself.

2.0
Jul 21, 2021

Poor leadership

Recommend
CEO approval
Business Outlook

Pros

Easy coast with no expectation to get results.

Cons

Lots of politics and poor middle management who add no value but create busywork

Viewing 514 - 516 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.