ServiceNow reviews

4.0

77% would recommend to a friend

(5,738 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Oct 20, 2021

It’s not what it once was

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The growth of the company

Cons

They stoped issuing shares a few years ago, no we have more rents vs owners

5.0
Aug 23, 2021
Recommend
CEO approval
Business Outlook

Pros

I have been with the company several months now and every day am thankful I decided to leave my previous company to join ServiceNow. The level of training and support you are given on day one never waivers throughout your journey. Everyone is supportive, collaborative, and top tier talent! The overall company culture is extremely inclusive and they go out of their way to communicate frequently.

Cons

There is a lot of training to take, which can seem overwhelming, but taking it all really does help prepare you for being successful at the company.

4.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

ServiceNow is growing very fast, lots of opportunity for growth and trying new roles. Given lots of autonomy and the option to work from home.

Cons

Most of the growth is in customer-facing work, which can be stressful. Management can be rash in decision making and not always say the 'right thing'. Doesn't feel like you have your back covered.

Viewing 511 - 513 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.