ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Dec 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Service now embodies DIBs, sustainable living, work/life balance, and fun. We all work hard, but management supports us to be the best we can be. I've worked in a lot of industries and types of jobs, and this is the best company I've been a part of.

Cons

High expectations, but my experience has been that management supports employees to do their best.

5.0
Dec 3, 2021
Recommend
CEO approval
Business Outlook

Pros

- Engineering focused environment - Most managers are former engineers - Competitive pay - Fantastic RSU program - Exceptional and collaborative engineers - Challenging environment - Unlimited learning opportunities - Tons of career growth potential - 6 month release cycles - Solid platform architecture - Good work/life balance - Unlimited PTO

Cons

- Oftentimes teams are overcommitted and can bit a bit stressful at times but if you have a good manager you still get a good work/life balance - Getting a local instance running is a lengthy process - Overcommitments lead to being unable to focus on writing clean code with sufficient unit/functional tests

Viewing 508 - 510 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.