ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Feb 1, 2022

Decent workplace

Recommend
CEO approval
Business Outlook

Pros

Good perks and work life balance.

Cons

Salary and nit pick during growth conversations. Most common issue among people who leaves the company. "Very few opportunities to grow"

5.0
Jan 12, 2022

ServiceNow has the best initial experience in my 30-year career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Organized. Great onboarding. Very positive company. Terrific work-life balance. Invests in their employees' experience, not just their customers. Unrelenting in their optimism and earnestness.

Cons

Can-do culture may not be for everyone. Cynics. skeptics and naysayers need not apply. (There may be a gap, however, in a corporate culture where no one wants to wear the critic's hat.)

4.0
Jan 9, 2022

Great Culture, Process needs work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great teammates, great culture, great atmosphere. Day-to-day I'm happy to go to work.

Cons

Our process is pretty bad, and needs work. Everyone knows it, but it's hard to make big changes because of how many people it will affect. Hoping it gets better over time

Viewing 505 - 507 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.