ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
4.0
May 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Top-to-bottom focus on culture No shortage of work to do, challenges to tackle Great place to put your career in grow-mode

Cons

There is SO much going on at this company....almost too much. Working there is like drinking through a fire hose, nonstop. I hate to use the words "burn out", but it's real.

3.0
Feb 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Great company, great product, great strategy.

Cons

I had a poor manager who I could not work for. Only other company con is licensing is complex and makes it difficult for customers to do business with SN

3.0
Feb 4, 2022

Great company, but...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Servicenow is a company with excellent potential. The executive team here is the best I have seen. Communication on our mission and purpose has been very effective. We all feel galvanized and part of this mission.

Cons

Ton of politics a lot lot more than what you would expect in a large company that has been doing well Best team to join is the research team that came through the acquisition of element.ai. You have no responsibilities, no goals, no accountability. And you get to complain a lot and you will be heard. DREAM JOB!!!!!!!!!!!!!

Viewing 502 - 504 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.