ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Feb 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, strong community, grow opportunities

Cons

Management hired from outside, a lot of former Oracle employees (not a bad thing per se but it doesn't help in diversity)

5.0
Jan 23, 2020

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing culture and company leadership. I really feel like I’m working for a game changing company.

Cons

Normal growing pains. I would like to see more spiffs.

5.0
Jan 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay is above average in the Bay Area. It's an exciting time to be here with its fast growth and lead in the market. ServiceNow does a great job keeping work life balance in mind with very flexible working conditions. They hire wonderful personalities that are also talented at what they do

Cons

Fast growth has caused problems... Big company responsibilities with start up processes

Viewing 529 - 531 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.