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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,746 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Nov 8, 2016

      Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast Pace, high company growth, Great product, nice environment, Free snacks, Flexible timings

      Cons

      No holiday tracking, Depends on Manager to approve them, nothing much as of Cons.

      3.0
      Sep 15, 2016

      Not my best to work for

      Dev manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, benefits, compensation. Also lots of perks

      Cons

      Too much politics and BS ... Upper management is all about show off

      5.0
      Jun 6, 2016

      Opportunities for those who seek them

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are technically minded, are customer oriented and have the drive to do so, there continue to be good opportunities for growth and personal development. If you have a vision for something which will be a value-add either for the customer or to improve working practices and can articulate it, for the most part this will be taken on board. Some superb colleagues to interact with, quite literally all around the world. For the most part, folks are happy to help each other out when approached, which makes for a nice experience.

      Cons

      Sometimes expectations around career development can be a bit awry when folks join (not my personal experience, but I have seen it with others). Expect to be in the department you join the company with for at least two years before applying for a role in a different group. If your plan is to cut your teeth in one department then progress to another, be sure to be transparent with your management team when the time comes to applying for the new role.

      Viewing 550 - 552 of 5,746 Reviews
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      Glassdoor has 6,686 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.