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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,710 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Dec 9, 2015

      Amazing place.. if you are prepared to work hard

      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      They want drivers not passengers. Be prepared to work hard, and if you have a criticism, be prepared to have a solution.

      Cons

      I wouldn't say this is a con as much as a fact of life here.. they don't want whiners, they want doers. If you are the type of person who complains about things not working the way you would like, its probably not the place for you. It's a fast paced environment, and the expectation is you will roll up your sleeves and make it work!

      4.0
      Dec 7, 2015

      Depends on your department

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work time and location. Supportive coworkers and management. My manager cares about us having work/life balance and has our back.

      Cons

      I've seen complaints about hostility and lack of work life balance, but I imagine that depends on your specific department.Staffing levels haven't kept up with growth.

      2.0
      Dec 4, 2015

      Toxic Environment Run by Ego not leaders

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay. Above industry Average. Flexible Work Environment. Great Product built with customers in mind. Smart People. Fast paced environment with Customer focus. Fanatical customers.

      Cons

      Toxic Leadership: Especially the Senior Executives on the Operations Team. Executives don't understand operations, security or data center operations. One Third of the workforce walked out every quarter. Expressing real opinions = termination. Employees focused on politics and backstabbing to survive leadership dysfunction.

      Viewing 5527 - 5529 of 5,710 Reviews
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      Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.