ServiceNow reviews

Incompetent and abusive management and directors. For them it is the norm to insult the support engineers on a level where HR in normal companies would have ensured to discipline and/or fire the responsible people. Internal growths is fake, the job is already promised once the opening is published.

The products offered are amazing, and I've heard from many, many happy clients. The stock prices reflects. Frank Slootman wants "phase 3" thinking, wants everyone to go above and beyond and yet without exception my peers with titles from Senior Manager down to Analyst are being pushed down, held back and generally made stale by Directors and above. Directors and above are only brought in from the outside, in over 3 years I've never seen a promotion into this level. The directors in our BU most "rub their stink" on projects and pass upward for the C-level executive to go through everything detail x detail. There is no trust within this BU and it's extremely demoralizing.