ServiceNow reviews

4.0

77% would recommend to a friend

(5,747 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Mar 29, 2014

Good people -- great co-workers and supervisors.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast growing company that will be the leader on CLOUD/SAAS (if it isn't already). Overall a great product. Some very talented hard-working people work there. Very process and detail oriented. Looks good on a resume. Well run from a shareholder standpoint. Good place for someone out of college to get their feet wet since this is the future of IT and the future is NOW as they say.

Cons

Growing pains. Too much focus on metrics and lots of micro-managing. The strict attention to detail and processes is a double-edged sword and also causes scaling problems in getting things done. Very easy to get caught up in minutiae. This can be a very soul-crushing place if you are a perfectionist. That being said; this is probably a better place than most companies out there.

5.0
Nov 1, 2013

Love the energy of the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stock options Gym Lunch on Fridays Beer & wine happy every 2 weeks Benefits I have only been here a short time, but can tell right away that it is a great place to work. The people are great, lots of work to do, but still able to have weekends and evenings to myself. You always feel as if you are contributing and that you make a difference. Managers are very approachable and everyone respects your opinion.

Cons

No 401K matching No Donation matching

Viewing 559 - 561 of 5,747 Reviews

Glassdoor has 6,687 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.