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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,747 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      5.0
      Apr 2, 2026

      Supportive culture and smart people, AI Native: Love it here

      Sr. industry manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Progressive culture, super smart and talented grown ups, no massive politics for a big company, CEO is driven and infuses energy, platform is solid and does what it says it will (no vapor), AI Native, education forward. distributed workforce and supports autonomous working models

      Cons

      Big company, lots of layers, hard to know where to go to move things forward but thats every big company

      4.0
      Apr 1, 2026

      Great Company Culture and Opportunities for Growth

      Exeucitve assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong focus on innovation and next-gen workflows, keeping the company at the forefront of technology. Supportive and collaborative team culture; people genuinely help each other succeed. Opportunities for career development and learning new skills. Transparent leadership that communicates company vision clearly.

      Cons

      Fast-paced environment can sometimes feel overwhelming, especially during peak periods. Workload may fluctuate depending on team priorities, requiring adaptability. Some processes could be more streamlined to reduce repetitive administrative tasks.

      Viewing 580 - 582 of 5,747 Reviews
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      ReviewsServiceNow reviews

      Glassdoor has 6,688 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.