ServiceNow reviews

4.0

77% would recommend to a friend

(5,754 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,754 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Leadership Excellence: The Development Director is a remarkable leader with a deep understanding of every project aspect. Their ability to unite the team, share innovative ideas, and create a collaborative environment is unparalleled. Strong Technical Expertise: The QA Manager possesses exceptional technical knowledge of the ServiceNow platform, offering valuable guidance and support to the team. This expertise drives the team's success. Dynamic Team Environment: The team is composed of motivated and innovative individuals who follow the direction with enthusiasm and contribute to the overall success of the project. Collaborative Culture: The leadership's approach ensures that everyone is aligned, contributing their best, and working towards common goals, fostering a sense of camaraderie and mutual respect.

Cons

Demanding Workload: The fast-paced and high expectations can sometimes lead to a demanding workload, requiring a balance between pushing for excellence and maintaining team well-being. Room for Growth: While the team is dynamic and innovative, there’s always an opportunity to enhance cross-functional collaboration to further streamline processes and improve efficiency.

3.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Great brand recognition, deep customer roots, amazing CEO. Products are great and provide ROI quickly. Excellent market penetration and awesome technical resources and partner ecosystem.

Cons

High pressure, all about the numbers, not much of a team environment, culture is not important, the numbers are the only thing that matters, lot of products, hard to focus.

Viewing 634 - 636 of 5,754 Reviews

Glassdoor has 6,695 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.