ServiceNow reviews

4.0

77% would recommend to a friend

(5,756 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Mar 19, 2024

As good as it gets in 'tech'

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The product is incredible and it feels like a 'once in a lifetime' company to work for. - Compensation - C Suite Leadership - RSUs - Commitment to no layoffs - Massive upside potential in Sales Org

Cons

- Growing like crazy and every day it feels like things are breaking (that's actually both a pro and a con. depending on how you look at it). Good news is that no one pretends this isn't the case, so the awareness is there. - First line managers can be incredible or horrible. Just like any job, be super aware of this.

4.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Great product, great CEO, great teammates, great pay. I enjoyed the flexibility and pay of being on the sales team. The company provided well-being days (extra time off to recharge). Regular social events were great.

Cons

Some people just are not suited to be a manager. Better accountability is needed to ensure managers are inspiring their people. ServiceNow is serious about manager reviews, but not all senior leaders follow-through.

4.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

- Benefits - Company culture - Flexible PTO - Good spirited coworkers (most of the time)

Cons

- RTO policy - Depending on the team you are on the work load can be high stress - work/life balance could be better

Viewing 652 - 654 of 5,756 Reviews

Glassdoor has 6,697 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.