ServiceNow reviews

4.0

77% would recommend to a friend

(744 total reviews)
avatar

Bill McDermott

88% approve of CEO

72% positive business outlook

Reviews by job title

744 reviews

Reviews about "Compensation"

Return to all reviews
2.0
Mar 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent Product, excellent support from corporate, public company compensation, benefits were above average, customer base was great

Cons

parochial, clique, herd mentality, office politics, lack of cross functional leadership initiatives lead to processes that are convoluted, goals are not well defined or articulated, different skills sets are not valued

5.0
Feb 16, 2015

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The good: Stock is still climbing Salaries can be competitive You might get lucky and join a good team You might not get fired

Cons

Silent executions. Frequent firings. No mention the person was fired. Similar to purges in Stalin era Soviet Union where they removed all record and even airbrushed people out of photos. ICs get fired. Managers and directors get fired. There hasn't been a VP firing in a while. Any technical interest is eclipsed by the lack of freedom to influence the direction of the organization, product, or codebase. Some thrive, but most have their wings clipped. You'll probably be the latter. Personality cult around their founder. If you work in the sphere of influence of their founder a reality distortion field will set in. The laws of organizational physics won't apply. You will be micromanaged like never before and you'll be lucky to survive a year or two. Best to avoid those areas. Some competent, core people but huge swathes of deadwood. Similar to how they backend load quality (inadequate investment during product development, huge release support costs), hiring strangely follows this backend load model. The bar to get hired is often quite low. If later it's discovered that you weren't what they really wanted then no problem, you'll just get axed. Not a good way to run things.

5.0
Jan 20, 2015
Recommend
CEO approval
Business Outlook

Pros

To understand what I love about this company you need to know 2 things: 1) Fred Luddy, the founder of ServiceNow, made a billion dollars and then came back the next day and worked harder than anyone else. In fact he still commits as much or more code than anyone else. 2) It's a culture of making the customer happy... and we have a TON to keep happy! I love my job because I know that literally thousands of people will actually use the things that I build. This is why I occasionally choose to work extra hours... not because it's expected of me. But taking time off is encouraged and I never count my days because of the unlimited vacation policy! Our teams are growing fast but they have made organizational changes all the way up to support it. So I always know who I can go to and get a straight answer. We get to choose our project management style although scrum is the most popular. I get to work with some of the best engineers in the world, many of them great teachers! I am stretched and challenged every week. I have been blessed with opportunities to travel to exciting places to work on exciting projects. The free snacks are legit: kind bars, peanut m&ms, hint water, greek yogurt... really nice perk. The quarterly bonuses are awesome. First time in my career that I've ever actually gotten what I've been promised. Last but not least... I get state of the art hardware and software, literally the best tools to do my job.

Cons

Test, test, test. If you don't catch problems with your code someone else will and you will hear about it :)

Viewing 712 - 714 of 744 Reviews

Glassdoor has 6,706 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.