ServiceNow reviews

4.0

77% would recommend to a friend

(740 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

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740 reviews

Reviews about "Compensation"

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2.0
Oct 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Macbook work Laptop, good coffeemaker

Cons

Midlevel Management seems to be unwilled to roll sleeves up or go into details to enhance results, lag of implemented processes lead to sets of criterias and report KPI s (like on activity) that do not translate into actionable let alone scaleable or planable results. Allmost all international sales staff in the EU HQ staff is either underperfomant midlevel crownies that once where with EMC or are desperate enough to start with servicenow for what is average salary at a premium price location combined with Quotas that do not appropriately actual value delivered and revenue generated as based on some underperfomant senior Managers inappropriate KPI s that fosters mediocracity as well as incentivizing hit and run deals over broader share at the clients vallet in Presales and Marketing and then having to rely on field sales to catch up on all that was missed due incapability of management to deliver appropriate value. I know former collegues of two of the guys so it is save to say that mediocracity hiding in behind titles like "director" is the line of proceeding they are good at and with no ability or aspiration to change but lots of efforts spent in obfuscation and blame-shifting of uncerperfomance of their departments. This applies to the specific non-US office location i worked at, it may be different in other locations

5.0
Oct 3, 2013
Recommend
CEO approval
Business Outlook

Pros

An environment that fosters employee ideas and creativity. Overall product is innovative and has a massive potential market. Excellent salary, bonuses, and benefits. Transitioning to better more modern software technologies (Angular, Mongo, etc.).

Cons

Somewhat of a "Good ol' boys" club that exists for people that have been with the company...kind of unavoidable. The overall product is innovative but some of the specific technologies used are archaic... single tenant SaaS architecture is expensive and lagging behind the competition. Dont even get me started with Jelly.

2.0
Sep 26, 2013

Good salary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good choice for San Diego job market. Overall a good company to work for if you're focused exclusively on financials. Revenue growing Competitive salaries Good stock grants Stock is rising Lots of potential Good IT department

Cons

Old boys club Very hierarchical Many new hires and new fires - high turnover Aging product technology Too many people just doing the minimum to not get fired before they vest

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