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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,726 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      4.0
      Mar 13, 2017

      Great place for a high-performing and adaptable employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Customers of ServiceNow are advocates of ServiceNow, humble C-level team, lots of support across the organization to get things done and a great team of people to do it.

      Cons

      Processes, internal system integrations and metrics are a little behind the curve. Since ServiceNow grew so fast, there were some misses in building a measurable foundation as people just worked to keep up with the pace!

      2.0
      Dec 19, 2016

      Company direction unclear, better tech companies to work for.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance and flexibility (although this is job dependent) and good autonomous work. Worked with a great team and was empowered to make decisions. Great disruptive product.

      Cons

      Not sure where the company direction is heading, very political in management level and nepotism is all too real. No real "culture" and people are fired left and right.

      4.0
      Oct 25, 2016

      Great Company with wrong management

      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a well established company with great view into the future, they know how to run business and make money. Lots of great benefits and great, and smart people working there

      Cons

      No promotion from within, always hiring new people. Lack of leadership in some financial departments, and lots of corporate bs.

      Viewing 277 - 279 of 5,726 Reviews
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      Glassdoor has 6,664 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.