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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,726 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Sep 9, 2013

      Employees are deemed throw away, executives only care about one thing...revenue

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, nice location, flexible work schedule

      Cons

      It is a shame that founder Fred Luddy and the board hired in Frank Slootman to run the company. He and his EMC cronies have no long term goals for the company only short term at the expense of all of the hard working employees. It is an atrocity how they treat employees, allowing senior management to pick others to take their falls and firing without any warning. HR is nonexistent and not there for employee support but to carry out the will and whims of the executive team. Backstabbing is rampant among senior executives which trickles down.

      2.0
      Jul 30, 2013

      Great career growth opportunities!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch on Fridays Competitive pay Lots of learning opportunities Friendly people Ability to reach out for help Best in class Up and coming

      Cons

      Boys club mentality Disorganized management/ HR Lots of internal politics California centric Complete lack of diversity in the workplace

      3.0
      Oct 6, 2012

      too many managers, tough on call; too few engineers

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      macbook pro. If you'd like to do and fix things, you've a lot to do here. yet nobody will notice, as they have too many layers of managers above you basking in the glory.

      Cons

      Too many managers, a significant source of crowd rabble rabble. No signs of HR dept, except in your offer letter. Bad on call life, work life balance is a joke. No career/employee development. [why bother when they can hire more managers by the boatloads?} health, dental etc are just so-so, nothing exemplary in that front.

      Viewing 286 - 288 of 5,726 Reviews
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      Glassdoor has 6,664 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.