ServiceNow Technical Support Engineer reviews

3.6

46% would recommend to a friend

(92 total reviews)
avatar

Bill McDermott

52% approve of CEO

40% positive business outlook

Technical Support Engineer employees have rated ServiceNow with 3.6 out of 5 stars, based on 92 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

92 reviews
5.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

At Servicenow, I felt welcomed. There is a chance to grow and learn The work culture is one of the best places I have worked. Everyone in the company is hungry for work and they all work with keeping customer in center.

Cons

Personally I don't have any Issues.

1.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing, everything is worst there

Cons

No work life balance They treat people like robots Customers problem is your problem No Promotions and hikes Even if you work through out the day, you will be told you haven’t worked anything

Viewing 10 - 12 of 92 Reviews

Glassdoor has 6,731 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.