ServiceTitan reviews

3.3

49% would recommend to a friend

(843 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

55% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 843 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

843 reviews
3.0
Mar 28, 2026

Review

Recommend
CEO approval
Business Outlook

Pros

Remote work options and competitive pay.

Cons

Not feeling valued by management and work life balance.

2.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive immediate team and generally nice colleagues.

Cons

The role I was hired into was not clearly communicated internally before I started, which created confusion about its purpose and responsibilities. Some teams believed the position overlapped with their roles, which made collaboration more challenging. In addition, the resources and budget originally discussed during hiring were not available once I joined. There also appeared to be a lack of respect and support for employees from some of the senior leadership.

Viewing 319 - 321 of 843 Reviews

Glassdoor has 860 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.