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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (845 total reviews)
      avatar

      Ara Mahdessian

      69% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      845 reviews
      2.0
      Nov 5, 2025

      High turnover

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and decent benifits

      Cons

      Annual layoffs Not good use of resources Not great at utilizing skill set

      3.0
      May 28, 2025

      Solid company with typical drawbacks

      Payments sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training, benefits and leadership. The best SaaS for the trades and the software functionality is unmatched. They treat their clients very well.

      Cons

      Below average pay. Understaffed. Absurd expectation of taking on more and more company "initiatives" and "projects" with an already robust workload, requiring working after hours and some on the weekends to keep up. Very poor work/life balance.

      1.0
      Apr 3, 2025

      Shady sales practices from management

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, pto, health insurance, etc.

      Cons

      Shady sales practices from management. They micromanage and push you to set up false demos to meet egregious sales quotas. They changed commission structure for the worse. They truly don't care about you but will speak to you as if they hold leverage over you.

      Viewing 322 - 324 of 845 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 862 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.