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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (842 total reviews)
      avatar

      Ara Mahdessian

      69% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      842 reviews
      3.0
      Nov 8, 2023

      Not a major fan

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - compensation - PTO - benefits

      Cons

      - its growing increasingly difficult to qualify prospects over time due to the ICP (ideal customer profile) growing in complexity - upper management is consistently changing what is and isn't allowed in talk tracks as well as the make up of the ICP

      3.0
      Nov 7, 2023

      Had high hopes but quickly changing for the worse.

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      ServiceTitan is a great company and software. Pay is better than your average SDR role. Good benefits as well.

      Cons

      90% of new hires are terminated or quit within 2 months for not meeting minimum quota. Career pathing in the company is non existent and they give you false hope of roles that aren’t even available to the most tenured reps. The only roles available internally are lateral positions. They would rather hire externally. You will often be stripped of compensation due to caveats in qualification requirement of a prospect that you were never trained to vet for. Many of them completely out of your control.

      2.0
      Nov 5, 2023

      Worst sales job I’ve ever had

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary, great benefits, supportive manager, awesome coworkers

      Cons

      Unrealistic expectations. PIPs and coaching plans. Extreme barriers to qualifying for a demo. Turning away people who want to see a demo because they’re too small of a shop.

      Viewing 343 - 345 of 842 Reviews
      Related searches: ServiceTitan jobs | ServiceTitan salaries | ServiceTitan benefits | ServiceTitan interviews
      ReviewsServiceTitan reviews

      Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.