Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceTitan

      Is this your company?

      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (842 total reviews)
      avatar

      Ara Mahdessian

      69% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      842 reviews
      3.0
      Nov 12, 2023

      It might be worth considering for short period depending upon the team. Not an ideal company to work for a career!

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upper Management has a clear Strategy and Vision. The company is generally good, except certain teams and their management. Overall, Good Benefits and there are some good people to work.

      Cons

      I worked for ServiceTitan for more than 2.5 years. There is lack of clear direction in Engineering Management at lower level, resulting in poor work-life balance. Manager's are not aware of clear strategy and vision on directing the team. Lack of proficiency in measuring engineer's performance, often resulting in the loss of talented engineers. Lack of career growth. Lack of Timely Feedback from Managers. Poor Work-Life Balance. Inadequate Criteria in Performance Reviews/Improvements.

      1.0
      Nov 9, 2023

      Thought I wanted a sales career...this place made me think different

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits & pay. Co workers are great

      Cons

      If you like working overtime without getting paid any overtime, then this is the place for you. Accounts just get recycled from one SDR to another and new leads have little to no useful information. Little room for growth. There are SDRs that have been here for over 2 years and still not qualified for a promotion. AE and SDR relationship is non existent. Quota can be tough to attain as all of the stars need to align perfectly in order for something to count. Also super picky about which shops they want to sell to. Will turn away interested prospects because they are not what they're looking for. Any SDRs that are considering this place, look for other places that will actually give you an opportunity to grow and progress in a career. This place is not it.

      3.0
      Nov 9, 2023

      Just alright

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good Pay -Good products although overpriced

      Cons

      -Magement across the board -Customer support is atrocious -No support for employees or clients

      Viewing 340 - 342 of 842 Reviews
      Related searches: ServiceTitan jobs | ServiceTitan salaries | ServiceTitan benefits | ServiceTitan interviews
      ReviewsServiceTitan reviews

      Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.